9l89's Terms & Conditions

1 General Provisions

These terms and conditions ("Terms") govern the use of the 9l89 platform and all its services. By accessing this website or creating an account, you confirm that you have fully read, understood, and agreed to these Terms.

9l89 is an online betting and casino platform that provides cricket betting, slots, live casino, and other gaming services for users in Bangladesh. If you disagree with any part of these Terms, please refrain from using this platform.

1.1 Scope of Services

9l89's services include: sports betting (cricket, football, kabaddi, and other sports), slot games, live casino, virtual games, and other gaming products. The platform's services are operated entirely online.

1.2 Language & Communication

These Terms are written in Bengali. In the event of any dispute, the Bengali version shall be considered authoritative. 9l89's customer service is available in both Bengali and English.

2 Account Registration

To create an account at 9l89, you must provide accurate and truthful information. Each user may operate only one account.

2.1 Registration Requirements

• You must provide your correct name, phone number, and email address.
• You must use a strong password and keep it confidential.
• Any changes to your account details must be reported to 9l89 immediately.
• Your account password must not be shared with any third party.

2.2 Identity Verification (KYC)

9l89 may request identity verification documents at any time in the interest of safety and security. Withdrawals may be held until verification is complete. Providing false information during identity verification will result in account closure and the balance may be forfeited.

2.3 Multiple Accounts Prohibited

Creating more than one account from the same person, household, or IP address is strictly prohibited. If such a violation is detected, all associated accounts will be closed and any earned bonuses will be cancelled.

3 Age & Eligibility

9l89's services are only for people aged 21 or older. By creating an account, you confirm that you are at least 21 years old.

3.1 Age Verification

9l89 may request age verification documents at any time. If an underage person's account is detected, it will be closed immediately and all transactions will be considered void.

3.2 Other Eligibility Requirements

• You must operate the account for yourself — not on behalf of or as a representative of anyone else.
• If you have a previously suspended or closed account at 9l89, creating a new account is prohibited.
• You must participate in betting activities voluntarily and of sound mind.

4 Deposits & Withdrawals

9l89 ensures fast and secure transactions through Bangladesh's leading mobile banking methods.

4.1 Deposit Terms

• Minimum deposit amount: ৳100 (same for every method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay.
• You must only use a payment account registered in your own name.
• Deposits made by or on behalf of a third party are prohibited.

4.2 Withdrawal Terms

• Minimum withdrawal amount: ৳1,000.
• Withdrawals are generally processed within 1 hour.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals may be held if identity verification has not been completed.
• Withdrawals may be restricted if active bonus wagering requirements have not been met.

4.3 Transaction Failures

9l89 is not liable for transactions that fail due to technical reasons. However, if such an issue arises, contacting customer support will prompt a prompt resolution attempt.

5 Bonuses & Promotions

9l89 offers various bonuses and promotional offers. Each offer has its own terms that must be read carefully before claiming.

5.1 Welcome Bonus

New members receive a 150% bonus on their first deposit, up to ৳15,000. To withdraw the bonus, you must complete wagering of 15 times the bonus amount. Example: a ৳1,000 deposit earns a ৳1,500 bonus, giving a total balance of ৳2,500; to withdraw this ৳1,500 bonus, a total of ৳22,500 in bets must be completed.

5.2 General Bonus Terms

• A bonus is activated only after a real money deposit.
• Bonus balance cannot be withdrawn before the wagering requirements are met.
• If bonus abuse or manipulation is detected, the bonus will be cancelled.
• Attempting to claim the same bonus more than once may result in account suspension.
• 9l89 reserves the right to change or cancel any bonus offer at any time.

5.3 VIP Program

Regular players can advance through four VIP tiers — Bronze, Silver, Gold, and Platinum. Each tier comes with weekly cashback and other benefits. From Bronze to Platinum, the maximum weekly cashback available is up to 1.0%.

6 Betting & Gaming Rules

All betting and gaming activity on 9l89 is conducted in accordance with these rules.

6.1 General Betting Rules

• Once a bet is placed and the event has started, it cannot be cancelled.
• 9l89 reserves the right to void any winnings obtained due to a system or software error.
• If you need a clear explanation of the betting rules, please contact customer support.

6.2 Sports Betting

Odds in sports betting may change. The odds displayed at the time a bet is placed are considered final. If an event is cancelled or postponed, decisions will be made in accordance with 9l89's established rules.

6.3 Gaming Outcomes

All game results are determined by a certified Random Number Generator (RNG) that ensures fairness and transparency. No player or third party can predetermine any outcome.

7 Prohibited Activities

The following activities are strictly prohibited on 9l89. Violations will result in account closure and, in some cases, legal action may be taken.

• Money laundering or conducting transactions using funds from illegal sources.
• Attempting to exploit or systematically abuse the bonus system.
• Using automated software, bots, or scripts for betting or gaming.
• Attempting to gain unauthorized access to the system or hacking.
• Using multiple accounts to gain an advantage.
• Operating an account using another user's identity.
• Creating an account with false information or committing fraud during the verification process.
• Collusion or coordinated manipulation against other users.

8 Account Suspension & Closure

9l89 reserves the right to suspend or permanently close an account in the following circumstances.

8.1 Grounds for Suspension

• If there is suspicion of a terms violation.
• If identity or age verification is pending.
• During an investigation into fraudulent activity.
• At the user's own voluntary request (self-exclusion).

8.2 Consequences of Closure

If an account is closed due to a rule violation, earned bonuses and winnings from suspicious transactions may be forfeited. However, a refund of genuine deposited funds will be considered after verification.

8.3 Appeals Process

To dispute an account suspension or closure, please contact [email protected]. Every appeal will be reviewed appropriately.

9 Responsible Gaming

9l89 places the highest priority on responsible gaming. Gambling is a form of entertainment — it is not a source of income. We encourage users to maintain healthy gaming habits.

9.1 Self-Exclusion & Limits

Any user can set deposit, betting, or login limits on their own account. Contact customer support to request a temporary break or permanent self-exclusion.

9.2 Protection of Minors

Ensure the security of your device and account so that minors cannot gain access. Consider using parental control software.

Read our Responsible Gaming page for more information.

10 Privacy & Security

9l89 takes the protection of users' personal information very seriously. All data is secured through SSL encryption technology.

10.1 Data Collection & Use

The personal information you provide is used solely for account management, identity verification, transaction processing, and customer service purposes. We do not sell your information to third parties.

10.2 Cookies

This platform uses cookies to improve the quality of its services. Cookies can be managed in your browser settings, though some functionality may become limited.

Read our Privacy Policy page for more information.

11 Limitation of Liability

9l89 is not responsible for the following:

• Disruption to a betting or gaming session caused by loss of internet connection.
• Delays or failures in third-party payment services.
• Unintentional disclosure of a user's account information.
• Force majeure events — service disruptions caused by natural disasters, cyberattacks, government restrictions, and similar circumstances.
• Financial losses from gaming or betting — every betting decision is the sole responsibility of the user.

11.1 Service Interruptions

The service may be temporarily unavailable due to maintenance or technical reasons. In such cases, 9l89 will attempt to give advance notice, though this may not always be possible.

12 Changes to Terms

9l89 reserves the right to modify these terms and conditions at any time. Users will be notified of significant changes.

12.1 Effective Date of Changes

Continued use of the platform after any changes to the terms will be considered acceptance of the new terms. The latest terms will always be available on this page.

12.2 Contact

If you have any questions or comments about these terms, please contact our customer service: [email protected] — support is available 24/7 via live chat or email.

Visit our FAQ page for more information.